Multiple Shopify tools and systems are down

Incident Report for Shopify

Resolved

This incident has been resolved.

Posted Mar 12, 2026 - 13:32 EDT

A fix has been implemented and we are monitoring the results.

Posted Mar 12, 2026 - 12:39 EDT

The issue has been identified, and we are working on implementing a fix.

Posted Mar 12, 2026 - 12:19 EDT

We have identified the issue and seeing recovery but will continue to stay on top of this until fully recovered.

Posted Mar 12, 2026 - 12:09 EDT

We are continuing to investigate this issue.

Posted Mar 12, 2026 - 12:05 EDT

We are currently aware of issues with access to admins, Shopify POS, and shopify.com not working as expected. We are working on a resolution.

Posted Mar 12, 2026 - 12:01 EDT

This incident affected: Admin, Checkout, Reports and Dashboards, Storefront, Support, and Point of Sale.