Unexpected problem

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Oct 25, 2016 - 17:51 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Oct 25, 2016 - 17:35 EDT

Identified

Some stores are still experiencing issues, operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Oct 25, 2016 - 15:55 EDT

Monitoring

The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Oct 25, 2016 - 15:48 EDT

Identified

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Oct 25, 2016 - 15:34 EDT

Investigating

We are aware of reports that Shopify storefronts for some shops are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Oct 25, 2016 - 15:26 EDT