Search not working on Shopify admin, Flow and some API endpoints affected too

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Aug 31, 2018 - 14:57 EDT

Update

Normal service for search and reporting restored. Flow app is still recovering.
Posted Aug 31, 2018 - 13:13 EDT

Update

Normal service for search and reporting restored. Flow app is still recovering.
Posted Aug 31, 2018 - 09:45 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Aug 31, 2018 - 08:57 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Aug 31, 2018 - 07:35 EDT

Investigating

The search and reporting function in the Shopify admin is returning inaccurate results. We’re working on a solution and will keep you updated.
Posted Aug 31, 2018 - 06:12 EDT
This incident affected: Admin.
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