We’ve fixed the problem and all support channels are functioning normally. Thanks for your patience!
Posted May 17, 2016 - 08:47 EDT
Identified
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted May 17, 2016 - 08:27 EDT
Investigating
We are aware of reports that support communication channels are experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!