Some stores unable to purchase UPS shipping labels.

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Nov 09, 2018 - 15:12 EST

Monitoring

UPS shipping label purchasing is working. Tracking may be delayed for order updates.
Posted Nov 09, 2018 - 14:29 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Nov 09, 2018 - 13:59 EST

Monitoring

UPS Shipping Labels are currently unavailable for purchase. Shops using custom UPS accounts for shipping rates at checkout are unable to display those rates. Merchants are currently unable to register UPS accounts via Shopify. UPS shipping rates via Shopify Shipping (non-BYOA) are unaffected.
Posted Nov 09, 2018 - 12:50 EST
This incident affected: Third party services.
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Some issues affecting a small percentage of stores may not be reflected here.

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