Unexpected problem

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Feb 09, 2017 - 01:08 EST

Update

The issue has been addressed, and reports are slowly catching up. We'll have another update shortly.
Posted Feb 09, 2017 - 00:44 EST

Monitoring

The issue has been addressed, and everything is slowly going back to normal. We'll have another update shortly.
Posted Feb 09, 2017 - 00:16 EST

Identified

We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.
Posted Feb 08, 2017 - 22:00 EST

Investigating

We are aware of reports that Shopify reports may be delayed for some shops. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Feb 08, 2017 - 21:17 EST