This incident has been fully resolved. Page load times on the Storefront and Admin for impacted merchants has returned to normal.
Posted Mar 29, 2019 - 14:14 EDT
Monitoring
A fix has been issued and the resolution is being monitored. We are seeing a large reduction in page-load delays for the affected merchants. We will keep you updated with the progress.
Posted Mar 29, 2019 - 14:02 EDT
Identified
A small percentage of stores are experiencing slower than usual page loading or errors. We have identified the cause of the page-load delays and are working on addressing the core issue. We will keep you updated on the progress.
Posted Mar 29, 2019 - 13:51 EDT
Investigating
Some stores are experiencing slower than usual page loading or errors. We are investigating and will keep you updated.
Posted Mar 29, 2019 - 13:12 EDT
This incident affected: Admin, Checkout, Storefront, and API & Mobile.