Interruption in service on some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Jul 17, 2018 - 16:01 EDT

Update

We are continuing to monitor for any further issues.
Posted Jul 17, 2018 - 15:59 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Jul 17, 2018 - 15:44 EDT

Identified

The issue has been identified and we are working to fix it.
Posted Jul 17, 2018 - 15:40 EDT

Update

We are continuing to investigate this issue.
Posted Jul 17, 2018 - 15:21 EDT

Investigating

We’re experiencing a temporary system outage, causing some stores to be inaccessible. POS using non cash or external payment methods are also affected. We’re working to resolve this issue as quickly as possible and will keep you updated.
Posted Jul 17, 2018 - 15:20 EDT
This incident affected: Admin, Checkout, Storefront, API & Mobile, and Third party services.