We’ve fixed the problem and all stores are functioning normally. Thanks for your patience!
Posted Jan 08, 2018 - 13:54 EST
Update
The issue has been addressed, and we’re currently making sure everything is back up and running.
Posted Jan 08, 2018 - 13:50 EST
Identified
We are aware of reports that Shopify Help Center is experiencing problems. Our operations engineers are looking into it. Sorry for the inconvenience – we’ll have a solution for this soon!
Posted Jan 08, 2018 - 13:40 EST
Investigating
We’ve identified the problem and our operations engineers are currently working on a solution. We’ll have this fixed soon.