Customer notification emails not being sent for some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Dec 19, 2019 - 17:08 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Dec 19, 2019 - 16:47 EST

Investigating

Some stores are temporarily not sending email notifications to customers. We are investigating and will keep you updated.
Posted Dec 19, 2019 - 16:24 EST
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Some issues affecting a small percentage of stores may not be reflected here.

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