Slow order and webhook processing on some stores

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are working normally.
Posted Feb 13, 2018 - 17:23 EST

Monitoring

The problem has been addressed, and we’re making sure everything is running smoothly.
Posted Feb 13, 2018 - 15:26 EST

Update

Our operations engineers are still investigating and working to resolve this issue as soon as possible.
Posted Feb 13, 2018 - 14:42 EST

Investigating

We’re experiencing an interruption in service, causing slower than usual order and webhook processing for some stores. We’re working to resolve this issue as quickly as possible and will keep you updated.
Posted Feb 13, 2018 - 13:34 EST