Credit card validations is failing for some merchants

Incident Report for Shopify

Resolved

We’ve fixed the problem and all stores are working normally.
Posted Mar 10, 2018 - 09:50 EST

Monitoring

The problem has been addressed, and we’re making sure everything is running smoothly.
Posted Mar 10, 2018 - 09:27 EST

Identified

We’ve identified the problem and we’re working on a solution.
Posted Mar 10, 2018 - 08:07 EST

Investigating

Some merchants are having trouble adding credit cards to their plan in the Shopify admin. We’re working on a solution and will keep you updated.
Posted Mar 10, 2018 - 07:57 EST
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Some issues affecting a small percentage of stores may not be reflected here.

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