Checkout service disruption

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Apr 27, 2018 - 18:13 EDT

Update

We are continuing to monitor for any further issues.
Posted Apr 27, 2018 - 17:12 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Apr 27, 2018 - 16:59 EDT

Update

We are continuing to investigate this problem. Checkouts are being processed more slowly than usual for some shops, but are completing.
Posted Apr 27, 2018 - 16:02 EDT

Investigating

We are is experiencing an interruption in service preventing payments from being processed for some stores. We’re working on finding a solution as quickly as possible and will keep you updated.
Posted Apr 27, 2018 - 15:05 EDT
This incident affected: Checkout.