Links within some sales channels, including Facebook, are temporarily unable to be opened.

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Feb 28, 2019 - 11:45 EST

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Feb 28, 2019 - 11:35 EST

Identified

The issue has been identified and a fix is being implemented.
Posted Feb 28, 2019 - 10:44 EST

Investigating

Links in Facebook, Messenger and Instagram channels are not clickable, and some pages can’t be scrolled. We’re investigating and will keep you updated.
Posted Feb 28, 2019 - 10:15 EST
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Some issues affecting a small percentage of stores may not be reflected here.

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