Intermittent admin login errors for some merchants

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted May 11, 2019 - 16:39 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 11, 2019 - 16:30 EDT

Update

We are continuing to work on a fix for this issue.
Posted May 11, 2019 - 15:22 EDT

Identified

We were receiving reports of isolated admin login errors from some merchants, identified the root cause and currently working on a resolution.
Posted May 11, 2019 - 15:18 EDT
This incident affected: Admin.