Checkout completion delayed for some stores

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted May 23, 2018 - 05:19 EDT

Monitoring

A fix has been implemented and we are monitoring the results.
Posted May 23, 2018 - 05:09 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted May 23, 2018 - 05:06 EDT

Investigating

We are experiencing an interruption in service preventing payments from being processed for some stores. Checkouts will remain in our queue and buyers will be notified once payments complete. We’re working on a solution and will keep you updated.
Posted May 23, 2018 - 03:48 EDT
This incident affected: Checkout.