Fedex shipping rates not available at checkout

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Aug 29, 2019 - 02:29 EDT

Monitoring

Some stores are seeing no Fedex shipping rates displayed to customers at checkout. If you use Fedex as your primary shipping method, we recommend that you add rates from other carriers so that customers can complete orders.

Fedex is working on a solution and we’ll keep you updated.
Posted Aug 29, 2019 - 02:14 EDT
This incident affected: Third party services.