SMS messages for order confirmations not received or delayed

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Oct 21, 2019 - 15:42 EDT

Identified

The issue has been identified and a fix is being implemented.
Posted Oct 21, 2019 - 15:28 EDT

Update

We are continuing to investigate this issue.
Posted Oct 21, 2019 - 15:19 EDT

Investigating

We are currently investigating this issue.
Posted Oct 21, 2019 - 15:19 EDT
This incident affected: Admin and Checkout.
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Some issues affecting a small percentage of stores may not be reflected here.

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