USPS intermittently unable to retrieve shipping rates

Incident Report for Shopify

Resolved

This incident has been resolved.
Posted Mar 23, 2017 - 14:06 EDT

Monitoring

USPS is experiencing an unexpected technical issue. If you've added USPS to a shipping zone, then shipping rates from USPS intermittently aren't appearing at checkout. This may mean some customers can't complete their purchases.

We recommend that you add price-based or weight-based shipping rates or rates from another carrier to shipping zones where USPS is active.

We'll post an update when USPS is back up and running.
Posted Mar 23, 2017 - 11:37 EDT