Some customers using the TIM internet service provider are also affected.
Posted Oct 24, 2019 - 09:14 EDT
Update
Customers in Italy using Wind 3 and Fastweb internet service providers are continuing to experience connectivity issues. While the issue is outside of Shopify, we are continuing to work with our network service provider to assist with diagnosing the issue. We recommend that impacted customers contact their Internet Service Provider for further assistance.